Complaints- Ms. Fatima suffered a massive car injury in Nigeria which led severe injury in knee and adjoining areas. She was having problem in walking and movement in knee. She was also keloids in thighs. She underwent surgery twice in led but she was not happy with outcome, she decided to travel India for better results.

 

Pre-arrival Plan- She was recommended to Mr. Ali (Humane Medical Assistance) by a local family friend who had been served in India by us while treatment in India.

She shared her medical reports and Photographs of her affected area and clinical summary. After discussing the case with Dr. Sumit, Sr. Consultant (Orthopaedic department) and Dr. Ashish Rai & Dr. Shuarabh (Plastic Surgery Department, we got tentative treatment plan and quotation for surgery. We share the same plan with Ms. Fatima and her Parents. We sent Visa invitation letter and advised to choose best and most affordable flight.

 

On Arrival Services-Finally, She arrived to Delhi, at airport, has been received, by our Patient Care Executive and taken to the hospital as per the plan. Accommodation was managed as per the choice of patient near to the hospital.

Treatment Plan- Appointment was scheduled with Dr. Sumit, and then she got second opinion from one more hospital. After detailed assessment and evaluation, reconstruction surgery along with plastic surgeon team, final surgery was planned in Jaypee Hospital. Surgery was performed successfully for both knee injury issue as well as keloid issues. The patient was discharged in stable condition. After, 14 days of follow she went back to home. We did the airlines clearance also as per the requirements.

Follow-up: We did follow-up for changes in medicine and show her x-ray after a time intervals as suggested by doctors.